Faq
Find the answer to your question, or contact us for more information.
What does Rami Custom do?
Rami Custom designs and builds custom earthmoving machines for construction sites and special applications.
The company combines advanced engineering expertise and technical know-how to transform standard machines into unique, safe, and certified solutions.
Each project begins with understanding the client’s needs and evolves through a complete process—from feasibility study to construction, testing, and after-sales support.
Where is Rami Custom based, and which areas does it serve?
Rami Custom is based in Italy and operates across the entire national and European markets.
Thanks to a network of technical partners, the company can provide on-site assistance, installation, and support abroad while maintaining the same standards of quality and safety offered in Italy.
Which industries does Rami Custom serve?
Rami Custom operates across several complex industrial sectors, including demolition, excavation, foundations, marine and river works, environmental remediation, material handling, railway works, and drilling.
Each field requires machinery with specific features, custom-designed to ensure high performance, operational safety, and regulatory compliance.
What types of machines does Rami Custom design or modify?
The company develops specialized earthmoving machines and tailor-made systems for every operational requirement.
Main solutions include super long fronts, telebooms, pylon-mounted machines, elevating cabins, foundation drills, demolition equipment, and machinery for marine or railway applications. All projects are certified and adapted to the specific working environment.
Can I obtain updated technical documentation and certifications?
Of course. Every Rami Custom machine comes with complete documentation, including a user manual, CE certification, technical reports, and test sheets.
Upon request, the company also provides periodic re-certifications and updates to ensure full compliance with current standards and regulations.
How long does it take to build a custom machine?
Timelines depend on project complexity and specific requirements.
Generally, after the design and approval phase, production can take from a few weeks to several months.
Rami Custom maintains close communication with the client throughout the process, providing technical updates and ensuring on-time delivery.
Can Rami Custom design entirely new machines from scratch?
Yes. Beyond modifications and upgrades, Rami Custom can design and build completely new machines based on client-defined technical specifications.
Each project includes detailed engineering studies, structural analysis, stability calculations, and certified testing—delivering unique machines capable of performing tasks impossible for standard equipment.
Are Rami Custom machines compatible with tools from other brands?
Yes. During the design phase, Rami Custom evaluates compatibility with tools and attachments from various manufacturers, such as grabs, hammers, buckets, or hydraulic systems.
When needed, the company develops dedicated systems or custom adapters to safely and efficiently integrate multiple tools, enhancing the machine’s versatility.
Does Rami Custom provide operator training?
Yes. Upon request, Rami Custom offers technical training sessions for machine operators, covering practical use, safety procedures, routine maintenance, and specific equipment functions.
The aim is to ensure efficient operation and strict adherence to safety standards on every job site.
How does Rami Custom guarantee the reliability and durability of its machines?
The reliability of a Rami Custom machine is ensured by a comprehensive engineering process, where every detail is designed, tested, and validated in-house.
Structural components undergo strength analysis and functional testing before assembly, while materials and welds are inspected to certified quality standards.
Final testing always takes place under real operating conditions, ensuring consistent performance and safety over time—even in the most demanding environments.
Does Rami Custom work with used machines?
Yes. Many Rami Custom projects begin with reconditioned or repurposed used machines.
This approach optimizes investment and extends the equipment’s life cycle while maintaining the same safety and performance standards as a new machine.
What are the advantages of choosing Rami Custom over other suppliers?
Choosing Rami Custom means working with a single technical partner for design, manufacturing, and service.
The company provides certified solutions, full customization, premium materials, and continuous support.
Every project is developed in direct collaboration with the client, resulting in reliable, efficient, and long-lasting machines that increase job-site productivity.
Which machine brands does Rami Custom work with?
Rami Custom works with all major international brands, including Komatsu, Volvo, Liebherr, Caterpillar, CGT, Hitachi, and Kobelco.
All modifications and customizations respect the manufacturer’s technical specifications, ensuring complete structural and functional compatibility.
Can I get a technical consultation before purchasing?
Certainly. Rami Custom provides tailored technical consultations to assess project feasibility, costs, and the best solutions for specific tasks.
Direct dialogue between the client and the design engineer ensures that every machine is functional, compliant, and fully aligned with operational needs.
Does Rami Custom provide after-sales support and maintenance?
Yes. Rami Custom offers after-sales service, scheduled maintenance, and machine re-certification.
The goal is to preserve long-term performance and safety, ensuring continuous operation and reliable technical support throughout the life of each machine.
How does the custom design process work?
The process starts with a feasibility study, during which Rami Custom’s engineers analyze operational needs and site conditions.
Technical inspections, 3D design, and development of the final project follow.
Once approved by the client, the machine moves to production, testing, and delivery – complete with certification and documentation.
Can an existing machine be customized?
Absolutely. Rami Custom specializes in modifying and adapting existing machines to improve performance or repurpose them for new applications.
Modifications can include booms, cabins, hydraulic systems, counterweights, or specific setups.
Each intervention is carefully analyzed, engineered, and certified to ensure maximum safety and reliability.
Are Rami Custom machines certified?
Yes. Every project and modification carried out by Rami Custom is certified and compliant with European safety and CE marking standards.
The company uses tested materials and components and provides full technical documentation to guarantee traceability, quality, and regulatory compliance.
What’s the difference between a standard machine and a Rami Custom machine?
A standard machine is mass-produced for general use, whereas a Rami Custom machine is engineered around the customer’s real-world needs.
Every element—from the boom to the hydraulic system—is carefully designed to enhance efficiency, safety, and longevity, providing a solution that overcomes space, power, or performance limitations on site.
How can I request a quote or detailed information?
You can contact Rami Custom via the form on the “Contact” page or by email. Providing details such as machine type, application, and operational needs helps the team prepare a personalized technical proposal.
The engineering department will analyze your request and provide a detailed quotation including solutions and timelines.